Re-inventing the customer support experience at Best Buy

Best Buy's omni-channel thinking takes in online and stores, but also reaches into the home with a pitch for upgraded ideas of customer support.
Best Buy's omni-channel thinking takes in online and stores, but also reaches into the home with a pitch for upgraded ideas of customer support.

Customer Support: Definition, Importance, + Strategies

Retail e-commerce and the omni-channel

e-commerce

Retail e-commerce and the omni-channel

AWS re:Invent Web Services

FanFlex: Lightweight flexible crests and patches that fold easy. - FanTex: An all-new super comfortable soft fabric. - FanFit: The authentic on-ice

Best Buy: Creating a Winning Customer Experience in Consumer Electronics ^ KE1023

How to Create a Customer Journey Map: Template & Guide

What Is Customer Service, and What Makes It Excellent?

Best Buy Case Study - CFI Group

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